Q.What is Considered a "Half-Day"?
A. Up to 4 hours of labor is considered a Half-Day.Top

Q.What is considered a "Full-Day"?
A. Over 4 hours and up to 8 hours.Top

Q.What rights do we have with regards to the photos?
A. Customers, who are commissioning the work, are given use of the images to promote themselves. Third party usage must be negotiated.Top

Q.What is "Third Party Usage"?
A. Any person or company who did not commission the work. Example: An interior is photographed for the building owner. Rights to the photos are not given to the interior designer, architect, builder or any other persons involved with the building. Only the building owner may use the images to promote the space.Top

Q.When is payment due?
A. First time customers must pay upon receipt of the images. Customers, in good standing, may take up to 30 days from invoice date to pay. Failure to pay within 30 days will place the customer on C.O.D. for future assignments.Top

Q.Who owns the actual photos?
A. Gregg Shupe retains ownership of all images created. The customer is granted usage rights.Top

Q.Who are some recent client?
A. I have worked for large and small companies. Here is a sample listing.

  • Local and Boston based add agency(s)
  • New England based developer(s)
  • RI based construction firm
  • NYC Ferry Station Architect
  • High Tech manufacturing companies
  • High end speaker manufacture
  • more upon request

Top

Q.What is a capture fee?
A. A capture fee(s) covers the cost of post production of digital files. Think of it as film & Polaroid costs. In most cases more time is spent in post production then shooting. Top


Q.How do you determing what is a capture fee?
A. A capture fee is incurred for each major change. For example in an architectural shoot of a school the client has requested images of the gym, auditorium and exterior front. One of the capture fees would be of the gym. Which could include images from several corners, vertically and horizontally and with the bleachers up and down. If you wanted the gym shot with and with out people that would change it from 1 to 2+ capture fees. If you wanted it shot with morning light and at night that would be considered 2 shoots/capture fees. The auditorium and exterior front would be additional capture fees.


In product photography, additional capture fees are incurred when the lighting is dramatically changed, background color and/or texture is changed, dramatic camera angle is changed (head-on versus aerial) product composition changes (food products to metal products) or product size ( match box to coffee table). Shooting 5 different toasters all the same size but different colors would be considered only one capture fee.Figure every 8th product, with the same lighting, will constitute a new capture fee. Top

Q.What media are the final files outputted on CD/DVD?
A. Depending upon how much data is produced determines what output. A CD holds about 600 megabits and a DVD holds about 4.2 gigabits. A DVD hold about 5 CDs worth of data.. Top

Q.Are there any discounts for multiple assignments?
A. I offer the ganging of hours over a calendar month on many projects. For example when shooting a capabilities brochure, I may shoot the assembly line, office area, and president's executive portrait one day. Then go back on a good weather day to shoot the exterior of the building. The project may include shooting the client’s product in use at a separate site on a different day. The project added up to 8 hours of work or 1 billable day. All work must be done within a calendar month and billing will be for all work completed that month whether or not whole project is finished. Any work that spreads into the next month will be considered a new shoot. . Top

Q.What cost are considered expenses?
A. Digital Image processing, contact sheets, special lenses, props, models, backdrops, travel more than 30 miles, fuel surcharges, overnight accommodations, assistants, rental items, prints, shipping, sales tax, etc. Top

Q. What does the "e" "ee" and "c" stand for at the end of some file #s ?
A.“e” stand for edit. “ee” mean the image has been edit even more, offering an alternative look. “c” indicates the image has been cropped. “hdr” stands for High-dynamic-range imaging. Multiple images merged electronically to increase the dynamic range not available in a single file/image capture. .Top


Q.Do you photograph anything other than products and architecture?
A. Yes Food, Resort and Public Relations Photography. Executive portraits are offered to our existing commercial clients only. Babies, pets, weddings, etc. are not among the services we offer. Top

Q.Do you sharpen the digital files?
A. My files come beautifully clear. So I do not sharpen most digital files. Sharpening should be done as the very last step. The only exception is when a large print is ordered. Sharpening is added once the file has been enlarged to the final print size. A “s” is added to end of the file name.. Top

Q.Do you offer a "Buy-Out" of any images?
A. Some images are available for buy-out. Please request this information at the time of your initial call. Even though the image has been "bought-out", Gregg Shupe may continue to use it as an example of their work within a portfolio piece. Top


Q.Are there any fees for cancellations?
A. Notice of cancellation less than 48 hours will result in a 50% charge for original labor rate plus any costs incurred for materials. Notice of cancellation of less than 24 hours will result in 100% of labor rate and any costs incurred for materials. Top